Heidi was born in England and, whilst growing up, moved house 12 times because her father had a passion for buying houses, renovating them and then selling them. She, therefore, very quickly, became used to watching how a house could be transformed from, what was almost a shell, to a highly marketable home.

Heidi's passion has always been about helping people and delivering a quality service and this led her to become a Police Officer with Hertfordshire Police in the UK. This Force, of some 4,000 staff, bordered North London and had a unique set of challenges. Heidi served as an officer for 19 years initially in uniform, but quickly promoted to a detective. In the last three years of her service she served as a specialised Homicide detective.

Despite the demands of such a profession, Heidi maintained her interest in presentation and attended night-school, gaining a nationally recognised qualification as a personal make-up artist.